The Symphony Provider Directory is a cloud-based technology platform that serves as a single source for provider directory data, including demographics, services, products, and networks. Symphony is not a consumer-facing directory but, by bringing the industry together to improve the quality of provider data, we ensure that consumers have the right information when choosing a physician or health plan online.
We’re working with health plans and provider organizations across the state, helping them manage the hundreds of data points they have on every provider. To date, Symphony:
Plans can access all provider information in one place to easily update member directories, create efficiencies, and drive industry data standardization.
Providers can make live updates and validate information through Symphony’s portal or via FTP and are notified when participating plans accept the information.
We created Symphony to address industry-wide challenges to provider data management. We partner with health plans to streamline the work associated with outreach, roster updates, data reconciliation, validation, and processing changes. And we partner with providers to streamline the way they share information with plans.
We bring health plans, provider organizations, regulators, and other stakeholders together to make sure Symphony works for everyone.
We partner with you to streamline how you manage provider data. We simplify every step of this process, from roster management to formal multi-plan attestation.
Symphony enables participants to meet state and federal regulatory requirements. Our transparent process allows participants to hold each other accountable to achieve improved data quality and industry standardization.
When we surveyed Symphony health plan and provider organization participants:
The support systems and teams they provide to ease the onboarding process are enormous. Join, you need to join. It will make your life much easier.”
Provider Network Operations Project Manager