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California’s centralized platform for provider data management

The Symphony Provider Directory is a cloud-based technology platform that serves as a single source for provider directory data, including demographics, services, products, and networks. Symphony is not a consumer-facing directory but, by bringing the industry together to improve the quality of provider data, we ensure sure consumers have the right information when choosing a physician or health plan online. 

Want to learn how Symphony fits in to your workflow?

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Orchestrating an industry-wide movement

We’re working with health plans and provider organizations across the state, helping them manage the hundreds of data points they have on every provider. To date, Symphony:

 

INCLUDES

Health Plans

MORE THAN

Provider Organizations

icon for provider directory

Improving member directory provider data

Plans can access all provider information in one place to easily update member directories, create efficiencies, and drive industry data standardization.

Learn how this works for health plans

Patient data

Streamlining provider data validation

Providers can make live updates and validate information through Symphony’s portal or via FTP and are notified when participating plans accept the information.

Learn how this works for providers

Why join Symphony?

We created Symphony to address industry-wide challenges to provider data management. We partner with health plans to streamline the work associated with outreach, roster updates, data reconciliation, validation, and processing changes. And we partner with providers to streamline the way they share information with plans.

 

Driven by collaboration

We bring health plans, provider organizations, regulators, and other stakeholders together to make sure Symphony works for everyone.

High-touch support

We partner with you to streamline how you manage provider data. We simplify every step of this process, from roster management to formal multi-plan attestation.

Enhanced data quality

Symphony enables participants to meet state and federal regulatory requirements. Our transparent process allows participants to hold each other accountable to achieve improved data quality and industry standardization.

Learn how Symphony can fit into your workflow.

Let’s get started

Moving in concert 

 

Measuring our success

When we surveyed Symphony health plan and provider organization participants:

  • 82% said they were satisfied or higher with the Symphony experience
  • 85% said they were satisfied or higher with the onboarding experience
  • 100% said they believe Symphony is committed to the client relationship

The support systems and teams they provide to ease the onboarding process are enormous. Join, you need to join. It will make your life much easier.”

Quincy Roberts
Provider Network Operations Project Manager
MedPOINT

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