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Home       Senior Manager, Advancing Primary Care

About the job:

Reporting to the Vice President of Strategic Design and Initiatives (VP of SDI) for the Align. Measure. Perform. (AMP) Program at Integrated Healthcare Association (IHA), the Senior Manager, Advancing Primary Care (APC) will lead IHA’s effort as part of a collaborative, large-scale multi-stakeholder initiative designed to facilitate alignment of primary care measurement and payment to facilitate practice transformation. The position will design, plan, and/or execute projects including practice level primary care measurement and primary care spending analysis, while assessing, testing, and building out viable program features for sustainability. This is a “hands-on” position that requires understanding of technical complexities, expertise in facilitating change, and “soft skills” necessary to build strong, positive relationships at multiple levels of the healthcare industry. The Senior Manager will lead highly visible and sensitive discussions and engage in collaborative problem-solving while providing guidance and leadership to internal teams.

Specific tasks may include strategic planning and development related to the program roadmap, tracking the project portfolio against major milestones and established timelines, managing contracted vendors, and leading stakeholder engagement activities to ensure achievement of program goals. This may include project plan development and execution, facilitation of partner and stakeholder meetings, and managing issues and dependencies across all APC projects.

Please fill out the form below to apply for this position.

About IHA:

At Integrated Healthcare Association (IHA), we bring the healthcare community together to overcome barriers to high-value care. For more than 25 years, we have championed a more integrated care system that improves quality and affordability for patients in California and beyond. As a non-profit business league, we are funded by the healthcare industry to help make the system work better for everyone. Our mission-driven executive team and staff work with cross-industry leaders to solve big, systematic challenges such as performance measurement and provider data management. With core values of Collaboration, Candor, and Impact as our guide, we align healthcare around shared goals—and new possibilities. We use data and insights to help everyone improve. We build what is needed to drive lasting change. Because we envision a healthcare system where patients get the best possible care at an affordable price.

IHA celebrates integration, as our name suggests, by building an inclusive, varied workplace welcoming to people of all backgrounds and identities. We value such diversity at all levels of IHA and believe in treating all people with respect and dignity.  We recognize the centuries of discrimination faced by individuals with minority identities and backgrounds and affirm our effort to eliminate the ongoing impacts of these historic inequities. Our commitment, led by all members of our community, is centered on embracing the value of all individuals and celebrating diversity at IHA.

Core job duties and responsibilities:

  • Lead stakeholders, partners, and staff through APC program strategy, development, testing, scaling and/or ongoing operations to ensure success of program.
  • Design, plan, and execute high-priority analytic and measurement projects.
  • Serve as the primary liaison and advisor for IHA and AMP’s APC projects.
  • Own and effectively manage the relationship with several complex partners of diverse scope and serve as the designated point of contact and engagement driver.
  • Work with internal teams and external partners to ensure alignment of goals, scope, timelines, requirements, and expectations for APC projects.
  • Develop new resources and materials to engage stakeholders toward alignment and collaborative action.
  • Manage project resources to meet milestones; manage project-related risks, issues, assumptions, and dependencies, including making recommendations to VP of SDI on mitigating and/or remediating activities.
  • Resolve differences, adapt to unexpected events, and facilitate change to achieve outcomes; provide timely guidance to cross-functional stakeholders both internally and externally.
  • Provide regular communications and project status reports to management, stakeholders, and the project team and recommend potential corrective actions as appropriate.
  • Proactively seek and implement opportunities for continuous improvement and greater impact.
  • Perform other related duties as assigned by VP of SDI.

Qualifications:

  • BA/BS degree, with Masters level education preferred, in health-related field (e.g., health care administration, public health, health policy)
  • 8+ years’ experience working in health care; knowledge of California health care delivery system.
  • 5+ years’ experience in project or program management, including workplan development and project planning.
  • 3+ years’ experience working on data analytic or performance measurement projects.
  • Experience leading complex project workstreams involving a variety of stakeholders, both internal and external.
  • Experience facilitating multi-stakeholder dialogue toward common goals.
  • Excellent, positive professional interpersonal skills with ability to anticipate needs of stakeholders. Strong oral presentation skills.
  • Communicate effectively with the program team, partners and contractors, executive-level stakeholders.
  • Collaborative working style with ability to effectively build relationships with staff at all levels.
  • Extremely well organized with a high level of accuracy and attention to detail.
  • Ability to act on own initiative and make decisions. Effective, collaborative problem-solving skills.
  • Strong initiative and superior productivity. Ability to manage multiple tasks in an organized fashion. Clear sense of priorities and objectives.
  • Ability to shift in changing demands, dealing with ambiguity, and leading from the front.
  • Proficient in shared technology applications, including – Zoom, Sharepoint, Slack, Word, Excel, PowerPoint, and Outlook.
  • Desire to be helpful in any way needed to support the team, program, and organization.

Benefits:

  • Competitive salary
  • Great work environment (Lake Merrit in Oakland)
  • Subsidized gym membership
    • ClassPass
  • 401K contribution
  • 20 paid days off per year
  • 10 holidays + the week between Christmas and New Year’s
  • Employee Assistance Program
  • Mental health support resources:
    • Optum Counselors 24/7 (Online Therapy) – Talkspace
    • Meditation Apps: Headspace and Calm
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • Commuter benefits

US work authorization is a prerequisite to employment for this position.

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