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About the job:

IHA is looking for a passionate and experienced Product Manager to support the AMP and EDGE programs. You should be a self-starter, have a strong background in usability design, wireframe development, requirements gathering, technical writing, and exceptional verbal communication skills. This is a unique opportunity to be a part of a team that will lead a big and challenging project that can move the needle on a key health care industry pain point.

Please fill out the form below to apply for this position.

About IHA:

At Integrated Healthcare Association (IHA), we bring the healthcare community together to overcome barriers to high-value care. For more than 25 years, we have championed a more integrated care system that improves quality and affordability for patients in California and beyond. As a non-profit business league, we are funded by the healthcare industry to help make the system work better for everyone. Our mission-driven executive team and staff work with cross-industry leaders to solve big, systematic challenges such as performance measurement and provider data management. With core values of Collaboration, Candor, and Impact as our guide, we align healthcare around shared goals—and new possibilities. We use data and insights to help everyone improve. We build what is needed to drive lasting change. Because we envision a healthcare system where patients get the best possible care at an affordable price.

Core job duties and responsibilities:

  • Product lifecycle management from concept to launch of the product(s) across all products/product lines
  • Lead, define, represent, and communicate product strategy to all stakeholders
  • Build incredible product roadmaps and processes to deliver products that satisfy the needs of customers
  • Own the product roadmap and communicate with C-level staff, board members, and other stakeholders
  • Translating product strategy into detailed requirements and prototypes
  • Product planning and assignment of tasks and deliverables
  • Develop budgets, forecasts, and metrics
  • Assess product development sprints and enhancement opportunities
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Develop relationships with customers and ensure we have direct customer input when building our product
  • Evangelize and excite our customers and internal stakeholders
  • Specifying and overseeing the research needed to determine the needs and desires of customers
  • Drive innovative ideas, solutions and products through leadership and decisive action
  • Using market research to get ideas for products that customers will want
  • Comparing the company’s products to competitor’s products in order to assess competition in the market
  • Gain a deep understanding of customer experience. Identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
  • Represent the company by engaging with customers to solicit feedback on company products and services

Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience
  • 7-10+ years of experience in product management with high traffic product solutions for members
  • Experience in the Health Care industry
  • Experience working with sets of standard performance measures that provide information about the quality of a health plan
  • Experience with clinical software systems or electronic health record (EHR) systems, including certification, management, or maintenance of HITECH, HITRUST
  • Knowledge of industry standard healthcare message specifications, such as HL7, FHIR and EDI X12
  • Demonstrated past success, and enjoyment from working in a small, fast-paced, professional environment. Desire to be helpful in any way needed to support the team, program, and organization.
  • Strong leader with proven ability to validate product solutions and deliver features from inception to delivery
  • Takes responsibility for outcomes and actions to correct problems
  • Deep understanding of software development lifecycles and agile
  • Values collaboration and seeks opportunities to build relationships
  • Passion for analyzing existing products’ functions to determine new features & requirements to enhance our customers’ user experience & ensure maximum potential usability
  • Experience developing strategic product roadmaps working w/ UX, design, and engineering
  • Excellent communicator and presenter, both written and verbal
  • Excited and curious about complex problems and systems
  • Knows how to balance the competing demands of innovation, quality, architectural/operational improvements & customer feedback
  • Skilled leading collaboration across engineering, design, marketing, sales & executive leadership
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies

Special factors for success and a bonus if you have:

  • PMI-Agile Certified Practitioner (PMI-ACP)
  • Certified Scrum Product Owner (CSPO)
  • Certified Innovation Leader Credential (CIL)

Benefits:

  • Competitive salary
  • Subsidized gym memberships
  • 401K contribution
  • 20 paid days off per year
  • 10 holidays + the week between Christmas and New Year’s
  • Employee Assistance Program
  • Mental health support resources:
    • Optum Counselors 24/7 (Online Therapy) – Talkspace
    • Meditation Apps: Headspace and Calm
  • Class Pass
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • Commuter benefits

US work authorization is a prerequisite to employment for this position.

Application Form