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About the job:

The Product Analysts can expect to generate informative documentation in brief and in depth, and size opportunities to prioritize features, research and document product opportunities, do deep analysis on product related products to provide deeper understanding and knowledge, and set up and analyze tests for new experimental features. The Product Analyst will place a premium on user experience – whether web portal, API, partner or ancillary service – and streamlined workflow. As this small team continues to grow there’s also an opportunity to help shape and guide its expansion through mentorship and advocacy across the company.

Please fill out the form below to apply for this position.

About IHA:

At Integrated Healthcare Association (IHA), we bring the healthcare community together to overcome barriers to high-value care. For more than 25 years, we have championed a more integrated care system that improves quality and affordability for patients in California and beyond. As a non-profit business league, we are funded by the healthcare industry to help make the system work better for everyone. Our mission-driven executive team and staff work with cross-industry leaders to solve big, systematic challenges such as performance measurement and provider data management. With core values of Collaboration, Candor, and Impact as our guide, we align healthcare around shared goals—and new possibilities. We use data and insights to help everyone improve. We build what is needed to drive lasting change. Because we envision a healthcare system where patients get the best possible care at an affordable price.

Core job duties and responsibilities:

  • Working with development teams, both internal and external vendors, to implement, document, validate, and monitor our product development process
  • Finding and researching external sources for necessary product requirements, such as regulatory and vendor requirements.
  • Identifying, translating, prioritizing, and informing important product questions with data.
  • Exploring data to find actionable insights and make product recommendations through funnels, cohort analyses, long-term trends, user segmentation, regression models, and more.
  • Setting up, analyzing, and promoting good practices for multivariate experiments.
  • Synthesizing and communicating insights during the product development process.
  • Empowering and guiding others to work effectively and efficiently with data are part of your role.
  • Working towards creating a data-informed culture at IHA

Qualifications:

  • BA/BS or equivalent experience
  • Strong research and writing skills
  • 1-3 years of experience in technical product and project documentation or writing for fields like teaching and policy
  • Experience conducting analyses for a technology or healthcare company
  • A deep understanding of statistical analysis, algorithms, experiment design, and common pitfalls of data analysis
  • Being a self-starter who drives projects with minimal guidance and who knows how to prioritize high impact work
  • Strong communicator who effectively synthesizes, visualizes, and communicates ideas to others
  • Critical thinker who is thoughtful, self-aware, and makes evidence-based decisions
  • Ability to work effectively with teammates and win credibility quickly

Bonus if you have:

  • Experience in any customer service field
  • Experience in data science or policy

Benefits:

  • Competitive salary
  • Subsidized gym membership
  • 401K contribution
  • 26 paid days off a year (includes the week between Christmas and New Year’s)
  • 10 holidays
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • Commuter benefits

US work authorization is a prerequisite to employment for this position.

Application Form