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About the job:

IHA is looking for Data Operation Associate to support one or more of the large-scale multi-stakeholder collaboratives IHA is leading. The Data Operation Associate will perform a variety of project management tasks and provide administrative support to senior management. This is a unique opportunity to be a part of a team that leads big and challenging projects that can move the needle on key health care industry pain points.

Please fill out the form below to apply for this position.

About IHA:

At Integrated Healthcare Association (IHA), we bring the healthcare community together to overcome barriers to high-value care. For more than 25 years, we have championed a more integrated care system that improves quality and affordability for patients in California and beyond. As a non-profit business league, we are funded by the healthcare industry to help make the system work better for everyone. Our mission-driven executive team and staff work with cross-industry leaders to solve big, systematic challenges such as performance measurement and provider data management. With core values of Collaboration, Candor, and Impact as our guide, we align healthcare around shared goals—and new possibilities. We use data and insights to help everyone improve. We build what is needed to drive lasting change. Because we envision a healthcare system where patients get the best possible care at an affordable price.

Core job duties and responsibilities:

  • Assist stakeholders and staff through program start up, implementation and ongoing operations to ensure success of performance measurement programs, which includes:
    • Understanding and responding to participant and project management needs
    • Responding to health plan and physician organization inquiries
    • Developing externally facing communications and content (e.g. webinars, newsletters, emails, website content) to keep participants informed
    • Coordinate internal and external program processes and resources
    • Manage vendor relationships and oversee supporting work, deliverables, and budget
    • Develop a deep understanding of the healthcare system and stakeholder data sources to support program improvements
  • Provide administrative support primarily for Program Lead, ensuring he/she remains organized; manage detailed calendars, meeting scheduling and travel arrangements, incoming and outgoing invoices, expense reports and vendor/consultant agreements; keep contacts database up to date.

Qualifications:

  • BA/BS degree
  • 1-3 years’ experience in health care
  • Strong project management skills, including workplan development and project planning; exceptional organizational skills; close attention to details
  • Excellent interpersonal, collaborative and communication skills; able to interact successfully with people of all levels inside and outside IHA
  • Tech-savviness and proficient in Microsoft Office Suites, G-Suite, Slack, Tableau, etc. Word, Excel, PowerPoint and Outlook
  • Ability to anticipate needs, identify issues impeding success, and propose creative, viable solution. Cope well with ambiguity and changes in direction as solutions are developed
  • Collaborative working style. Ability to effectively build relationships with staff at all levels. Desire to be helpful in any way needed to support the team, program, and organization.
  • Ability to act on own initiative and make decisions
  • Sound judgment and discretion when handling sensitive and confidential information

Special factors for success and a bonus if you have:

  • Knowledge of the California health care market
  • Experience with data analysis software
  • Understanding of healthcare performance measurement and quality improvement

Benefits:

  • Competitive salary
  • Subsidized gym memberships
  • 401K contribution
  • 20 paid days off per year
  • 10 holidays + the week between Christmas and New Year’s
  • Employee Assistance Program
  • Mental health support resources:
    • Optum Counselors 24/7 (Online Therapy) – Talkspace
    • Meditation Apps: Headspace and Calm
  • Class Pass
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • Commuter benefits

US work authorization is a prerequisite to employment for this position.

Application Form