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About the job:

IHA is looking for a Data Operations Associate to support one or more of the large-scale multi-stakeholder collaborations IHA leads. The Data Operations Associate will perform a variety of project management tasks and provide administrative support to senior management. This is a unique opportunity to be a part of a team that leads big and challenging projects that can move the needle on key health care industry pain points.

Please fill out the form below to apply for this position.

About IHA:

At Integrated Healthcare Association (IHA), we bring the healthcare community together to overcome barriers to high-value care. For more than 25 years, we have championed a more integrated care system that improves quality and affordability for patients in California and beyond. As a non-profit business league, we are funded by the healthcare industry to help make the system work better for everyone. Our mission-driven executive team and staff work with cross-industry leaders to solve big, systematic challenges such as performance measurement and provider data management. With core values of Collaboration, Candor, and Impact as our guide, we align healthcare around shared goals—and new possibilities. We use data and insights to help everyone improve. We build what is needed to drive lasting change. Because we envision a healthcare system where patients get the best possible care at an affordable price.

Core job duties and responsibilities:

Assist stakeholders and staff through program start up, implementation and ongoing operations to ensure success of performance measurement programs, which includes:

  • Understanding and responding to participant and project management needs
  • Responding to health plan and physician organization inquiries
  • Developing externally facing communications and content (e.g. webinars, newsletters, emails, website content) to keep participants informed
  • Coordinating internal and external program processes and resources
  • Managing vendor relationships and overseeing supporting work, deliverables, and budget
  • Developing a deep understanding of the healthcare system and stakeholder data sources to support program improvements
  • Providing administrative support primarily for Program Lead, ensuring s/he remains organized; managing detailed calendars, meetings, travel arrangements, incoming and outgoing invoices, expense reports and vendor/consultant agreements; keeping contacts database up to date.

Qualifications:

  • BA/BS degree
  • 1-3 years of experience in healthcare
  • Strong project management skills, including work plan development and project planning; exceptional and detail-oriented organizational skills
  • Excellent interpersonal, collaborative and communication skills — able to interact successfully with people of all levels inside and outside IHA
  • Tech-savviness and proficient in Microsoft Office Suites, G-Suite, Slack, Tableau, Word, Excel, PowerPoint and Outlook
  • Ability to anticipate needs, identify roadblocks, and propose creative, viable solutions
  • Flexible to changes and comfortable with ambiguity as priorities change
  • Collaborative working style and a desire to be helpful in any way needed to support the team, program, and organization
  • Ability to take initiative and be decisive
  • Sound judgment and discretion when handling sensitive and confidential information

Bonus if you have:

  • Knowledge of the California healthcare market
  • Experience with data analysis software
  • Understanding of healthcare performance measurement and quality improvement

Benefits:

  • Competitive salary
  • Subsidized gym membership
  • 401K contribution
  • 26 paid days off a year (includes the week between Christmas and New Year’s)
  • 10 holidays
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • Commuter benefits

US work authorization is a prerequisite to employment for this position.

Application Form